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Privacy

Privacy Policy

Last updated: 15 September 2026

This policy contains sections marked for review before final publication. Contact scrubwise@gmail.com with any questions.

Wassim Sayeg and Leon Ak

Ul. 29. augusta 10195/7A

036 01 Martin, Slovakia

Email: scrubwise@gmail.com

1. Who is responsible?

Wassim Sayeg and Leon Ak jointly operate Scrubs Wise and determine how visitor information is used.

We act as joint controllers for the personal data described in this policy. You may contact either operator through the address above to exercise your rights.

Before publication: agree and document your respective responsibilities for privacy requests, security, provider management, and deletion, and insert a short summary of that arrangement.

2. Product and order requests

When you submit a request, we collect your full name, email address, university, selected product, colour, size, pickup location, and any optional telephone number or notes.

We use this information to respond, check availability, coordinate collection, and take steps towards a purchase at your request. Requests and their status are stored in our Convex database.

The legal basis is Article 6(1)(b) GDPR: steps requested before entering into a contract and, where applicable, performing that contract.

Fields marked as required are needed to process your request through the form. You may contact us by email if you need assistance. Optional fields may be left blank.

Submitting a product request does not subscribe you to marketing emails.

3. Contact messages

Our contact form collects your name, email address, and message. We use these to respond to your enquiry.

General enquiries are processed on the basis of our legitimate interest in responding to correspondence, under Article 6(1)(f) GDPR. Purchase-related enquiries may instead be processed under Article 6(1)(b).

Messages are delivered through our email system to our Gmail inbox. Although there is no separate contact-message database, message information can remain in email-delivery records and the mailbox.

Please do not submit health information or other sensitive information in free-text fields.

4. Newsletter

Subscription requires your email address; your first name is optional. We record your subscription status, signup source, consent timestamp, and information needed to confirm or cancel your subscription.

You must select the consent checkbox and confirm your email address before your subscription becomes active. Confirmation links expire after 24 hours.

We use this information to send Scrubs Wise updates based on your consent under Article 6(1)(a) GDPR.

Every newsletter includes an unsubscribe link. You can also withdraw consent by emailing us. Withdrawal does not affect processing that was lawful before withdrawal.

Unsubscribing stops newsletter delivery. It does not automatically delete the subscriber record.

5. Website operation and email delivery

We use hosting, database, image-delivery, and managed email services to operate the website and deliver messages.

Technical processing can include connection information, security records, and email-delivery information. Our email system retains delivery jobs and their status.

Necessary technical processing is based on our legitimate interests in providing a reliable, secure website under Article 6(1)(f) GDPR. Processing needed to deliver order-related messages also supports the purposes described in section 2.

The contact and subscription forms include a hidden anti-spam field used to discard automated submissions.

6. Analytics

The website uses Macaly’s built-in platform analytics to understand traffic and website use. According to our current configuration, these analytics do not store cookies or other information on visitor devices.

We do not use Google Analytics, Meta Pixel, or advertising trackers.

Before publication: confirm what Macaly processes to generate analytics, including IP-address handling, visitor/session identification, retention, and whether personal data is involved. State the applicable legal basis after that review. Cookieless does not necessarily mean anonymous.

7. Service providers

Our website uses the services below. Providers receive the information necessary for the services they perform. Their role may be that of a processor, subprocessor, or independent controller, depending on the service.

  • Macaly, operated by LANGTAIL.COM s.r.o., Czech Republic: website platform, hosting coordination, managed email delivery, analytics, and asset delivery.
  • Convex: storage and processing of product requests, subscriber records, email jobs, and administrator authentication.
  • Google Gmail: receipt and handling of correspondence sent to our contact mailbox.
  • Hosting and content-delivery infrastructure: Macaly documents Vercel-powered hosting; our image delivery also uses Macaly’s asset service with Cloudflare processing.

8. Data locations and international transfers

Our current Convex deployment is reported as using the EU region eu-west-1. This does not establish that all processing, support access, email delivery, backups, or subprocessors remain within the European Economic Area.

Before publication: identify applicable non-EEA processing, relevant providers and destinations, and the transfer mechanism actually covering each service. Explain how visitors can obtain information about the applicable safeguards.

9. Retention

Deletion is currently managed manually:

  • Product requests remain until an operator deletes them.
  • Subscriber records remain until deleted, including records marked unsubscribed.
  • Newsletter confirmation links expire after 24 hours; this does not automatically delete the pending subscriber record.
  • Email-delivery records remain in the system.
  • Contact correspondence can remain in our Gmail mailbox.

Before publication: adopt and insert specific retention periods or meaningful deletion criteria for these records, provider logs, and backups. Include any applicable transaction-record obligations. Configure or schedule deletion accordingly.

10. Your rights

Subject to applicable conditions, you can request access, correction, deletion, restriction of processing, or data portability.

You can object to processing based on legitimate interests for reasons relating to your situation. You can object to direct marketing at any time and withdraw any consent you have given.

Contact scrubwise@gmail.com to exercise your rights. You may exercise your rights against either joint controller.

You may also lodge a complaint with the Office for Personal Data Protection of the Slovak Republic: dataprotection.gov.sk/en/

11. Changes

We will revise this policy when our processing practices change and update the date above.